White Papers
Collaborative White Papers provide executives with in-depth analysis and insight on current business and technology trends. Topics focus on maximizing the return on IT investments and aligning IT initiatives with business goals and objectives. Collaborative subject matter experts offer practical advice and helpful guidelines based on extensive, real-world experience.The Changing Face of Quality Management: Shifting From a Monolithic to a Globally Distributed Delivery Model
By Collaborative Experts
In this white paper, Collaborative experts describe the changing nature of QM. Specifically, they discuss how shifting business environments and the globalization of workforces have led to significant changes in IT application development and support—from a monolithic to a globally distributed delivery model—and how, in turn, QM must also change. In doing so, the authors illustrate a different perspective on team-based QM that equates it to construction of a house; groups contribute efforts toward a desired end state, while organizational entities oversee, control and verify them. These organizational entities are independent of IT activities, but aligned with the organization sponsoring them.
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